Warner85 Posted August 7, 2021 Report Share Posted August 7, 2021 I had a card that I accidentally submitted without subgrades and it ended up being a 9.5. I tried customer service and tried to get it switched to my subgrades order but they said it was too late. My fault, but is it possible to resubmit a card, pay for a reholder and get subgrades added also? I believe it will at least be a true 9.5, so I think the extra expense will be worth it. Link to comment Share on other sites More sharing options...
Administrator NicholePer Posted August 10, 2021 Administrator Report Share Posted August 10, 2021 On 8/7/2021 at 12:06 PM, Warner85 said: I had a card that I accidentally submitted without subgrades and it ended up being a 9.5. I tried customer service and tried to get it switched to my subgrades order but they said it was too late. My fault, but is it possible to resubmit a card, pay for a reholder and get subgrades added also? I believe it will at least be a true 9.5, so I think the extra expense will be worth it. Absolutely! There will be a new submission form available tomorrow and yes, you will want the Reholder service with the subgrades added. Rob420 1 Link to comment Share on other sites More sharing options...
KBost33 Posted August 10, 2021 Report Share Posted August 10, 2021 6 minutes ago, NicholePer said: Absolutely! There will be a new submission form available tomorrow and yes, you will want the Reholder service with the subgrades added. Any update on if the site will have mechinal correction forms? Still no response yet from anyone... sigh.. Link to comment Share on other sites More sharing options...
Warner85 Posted August 18, 2021 Author Report Share Posted August 18, 2021 On 8/10/2021 at 1:00 PM, NicholePer said: Absolutely! There will be a new submission form available tomorrow and yes, you will want the Reholder service with the subgrades added. I entered my card number in the online form and selected reholder but it does not give me the option to add subgrades, what am I missing? Link to comment Share on other sites More sharing options...
Administrator NicholePer Posted August 20, 2021 Administrator Report Share Posted August 20, 2021 On 8/18/2021 at 4:43 AM, Warner85 said: I entered my card number in the online form and selected reholder but it does not give me the option to add subgrades, what am I missing? You will want to select grading then not the Reholder service and then add the subgrades. Link to comment Share on other sites More sharing options...