Results of poor execution of a business plan. 1 1

[tmoore_25]

In addition to the constant increase to turnaround times, the lack of "thicker" holders to hold cards cut slightly larger at the manufacturer and the continued increase in prices like the new thick holder surcharge, we now have to deal with them damaging our cards during the encapsulation.  Thanks guys. I really appreciate it. 

[SGTHOFFMANN]

4 hours ago, tmoore_25 said:

In addition to the constant increase to turnaround times, the lack of "thicker" holders to hold cards cut slightly larger at the manufacturer and the continued increase in prices like the new thick holder surcharge, we now have to deal with them damaging our cards during the encapsulation.  Thanks guys. I really appreciate it. 

Wow! I'm guessing you brought this to there attention. What did they say? 

[Yeahiwasder4dat]

Thankfully it wasnt a super expensive card, but thats pretty unfortunate that happened.

Edited July 15, 2021 by Yeahiwasder4dat

[tmoore_25]

I emailed customer service but will have to wait until tomorrow hopefully for a response.

[BFeld]

I have always wondered (never asked as I probably would not get a straight answer), what would happen if a card while being encapsulate, like a mint 1952 Mantle, had a corner nicked or crushed.    

[SGTHOFFMANN]

On 7/14/2021 at 9:57 PM, tmoore_25 said:

I emailed customer service but will have to wait until tomorrow hopefully for a response.

Have you found anything out yet?

[tmoore_25]

They want me to basically fill out a reholder request and send it back to them. They said it would be no charge but they also did not say anything about reimbursing me for the value of the 9.5 card. It's not a lot of value but I would expect some type of compensation. I guess I will have to wait and see.