Luke Simpson Posted June 8, 2021 Report Share Posted June 8, 2021 My single card Walkthru order is now 31 business days/43 total days and still has not been entered into the que. Site says 7 business days from the day of receipt. Card was received 4/26 into the warehouse. No response from customer service. My first submission and it's looking like a lost package. Anyone have a similar story? Thanks Link to comment Share on other sites More sharing options...
Yeahiwasder4dat Posted June 8, 2021 Report Share Posted June 8, 2021 You marked the package WK all over? If so it probably got missed. Link to comment Share on other sites More sharing options...
Luke Simpson Posted June 8, 2021 Author Report Share Posted June 8, 2021 WK on all 4 sides Link to comment Share on other sites More sharing options...
Yeahiwasder4dat Posted June 8, 2021 Report Share Posted June 8, 2021 7 hours ago, Luke Simpson said: WK on all 4 sides It probably got missed and is now buried in the pile. I hate that for you bro, paying WK price to not get the service. I've seen other people post on the trading cards that their EX/WK seems to have been passed up as well. Seems like their receiving is having a really rough time. Link to comment Share on other sites More sharing options...
Luke Simpson Posted June 8, 2021 Author Report Share Posted June 8, 2021 I sure hope that’s the case and it’s not missing. I appreciate your response. Link to comment Share on other sites More sharing options...
Andrew R. Hums Posted June 9, 2021 Report Share Posted June 9, 2021 Contact customer service and go up the food chain. I went through many rounds with base level employees until I asked to speak with a supervisor. Supervisor got involved and cards were graded within 2 days. MountainG 1 Link to comment Share on other sites More sharing options...
Luke Simpson Posted June 9, 2021 Author Report Share Posted June 9, 2021 Thank you Andrew. Good advice! Link to comment Share on other sites More sharing options...
Phillips10 Posted June 15, 2021 Report Share Posted June 15, 2021 They are just scamming, charge you for your order and have your money forever DeLLBerto 1 Link to comment Share on other sites More sharing options...
Luke Simpson Posted June 15, 2021 Author Report Share Posted June 15, 2021 Spoke to a supervisor today. Looks like they found my package. 38 business days on a WK order. Management seems to have more pull then the customer reps. I’m just happy it’s not lost. Thank u for all your comments Link to comment Share on other sites More sharing options...
