tmoore_25 Posted June 7, 2021 Report Share Posted June 7, 2021 I'll start: 55 card bulk order received on 2/26/21. Waiting on two larger slabs before they will ship. C. Yeager 1 Link to comment Share on other sites More sharing options...
Ddunn1010 Posted June 7, 2021 Report Share Posted June 7, 2021 You have me beat by 10 days…52 card bulk order received March 8…paid in full April 2. They won’t tell me what cards need the larger slabs, just one or more. I asked back in April if I could pay for 2 shipments and get the cards that are already graded back but they turned me down. It appears they are doing that AND paying for the 2nd shipment for people with Economy submissions… Link to comment Share on other sites More sharing options...
tmoore_25 Posted June 7, 2021 Author Report Share Posted June 7, 2021 They've at least told me what two cards they are waiting for. I have seen the email they are sending out to people but I have yet to get one. I'd be fine with two separate shipments instead of holding everyone's cards hostage. Ddunn1010 1 Link to comment Share on other sites More sharing options...
C. Yeager Posted June 8, 2021 Report Share Posted June 8, 2021 50 card bulk order, received 3/10. I still suspect that all bulk orders from 2/26 onward are on pause. Like one of the other posts stated, CSG probably has a shortage of normal slabs due to the import fiasco, so they don't want to use the slabs they do have on any bulk orders right now. I believe the thick/bigger slabs situation is just a misdirect. None of my cards were thicker or oversized. Which is likely why customer support couldn't specify which cards of mine were causing the hold up... This video shows the latest date confirmed for a bulk order that has shipped out, received at CSG on 2/25. MountainG and tmoore_25 2 Link to comment Share on other sites More sharing options...
Tails01 Posted June 8, 2021 Report Share Posted June 8, 2021 Bulk 50-card, received 3/8. I've called twice with no information given other than "we're waiting on slabs." Link to comment Share on other sites More sharing options...
tmoore_25 Posted June 8, 2021 Author Report Share Posted June 8, 2021 10 hours ago, Charles Yeager said: 50 card bulk order, received 3/10. I still suspect that all bulk orders from 2/26 onward are on pause. Like one of the other posts stated, CSG probably has a shortage of normal slabs due to the import fiasco, so they don't want to use the slabs they do have on any bulk orders right now. I believe the thick/bigger slabs situation is just a misdirect. None of my cards were thicker or oversized. Which is likely why customer support couldn't specify which cards of mine were causing the hold up... This video shows the latest date confirmed for a bulk order that has shipped out, received at CSG on 2/25. That is an interesting point. I don't think I have seen any bulk returns in quite some time. If that is the case though, I just don't understand why CSG can't just come out and say it. C. Yeager 1 Link to comment Share on other sites More sharing options...
Yeahiwasder4dat Posted June 9, 2021 Report Share Posted June 9, 2021 19 hours ago, tmoore_25 said: That is an interesting point. I don't think I have seen any bulk returns in quite some time. If that is the case though, I just don't understand why CSG can't just come out and say it. $ C. Yeager 1 Link to comment Share on other sites More sharing options...
Toneament Posted June 9, 2021 Report Share Posted June 9, 2021 58 Card Bulk Sub 3/09/21-USPS Delivered3/12/21-CSG Marked Status as Received3/30/21- Scheduled For Grading4/13/21-Itemized list able to be seen4/19/21-Invoice Received 4/25/2021- Grading/Quality Control (Still Here as of 6/9/2021) I do not have any cards that would require thicker slabs and on 6/7 they said cards are still being encapsulated. C. Yeager 1 Link to comment Share on other sites More sharing options...
Yeahiwasder4dat Posted June 9, 2021 Report Share Posted June 9, 2021 6 hours ago, Toneament said: 58 Card Bulk Sub 3/09/21-USPS Delivered3/12/21-CSG Marked Status as Received3/30/21- Scheduled For Grading4/13/21-Itemized list able to be seen4/19/21-Invoice Received 4/25/2021- Grading/Quality Control (Still Here as of 6/9/2021) I do not have any cards that would require thicker slabs and on 6/7 they said cards are still being encapsulated. Must be encapsulating about one a day at that rate. Link to comment Share on other sites More sharing options...
meakin Posted June 10, 2021 Report Share Posted June 10, 2021 I have this feeling that bulk right now is the lease concern to them. You will notice that with the drastic raising of the turnaround times. Unless you sent a bulk order in early to mid feb I bet they got buried really quick. In march I assume construction began on the second Mt. Everest in there warehouse. They are very limited staff from what I have heard. I will only ship economy to them. Think of economy now as what they started out turnaround for bulk to be. Now think of bulk as what PSA ended up before they closed. If not worse with the amount of staff for this sector of there company MountainG 1 Link to comment Share on other sites More sharing options...
Ddunn1010 Posted June 10, 2021 Report Share Posted June 10, 2021 I submitted an economy order to PSA in October 2020 and got it back in April 2021, took about 6.5 months overall so CSG has about 2 months until PSA has caught up to them. CSG opened February 16 and haven’t returned bulk orders they received less than 2 weeks later so regardless of what the actual issue is, they need to be more transparent and tell us what is really going on, in my experience the people waiting will be happy to be patient as long as they KNOW what’s going on but CSG just remains quiet unless you contact customer service…CSG leadership is really dropping the ball here Toneament 1 Link to comment Share on other sites More sharing options...
Toneament Posted June 10, 2021 Report Share Posted June 10, 2021 On 6/9/2021 at 10:38 AM, Toneament said: 58 Card Bulk Sub 3/09/21-USPS Delivered3/12/21-CSG Marked Status as Received3/30/21- Scheduled For Grading4/13/21-Itemized list able to be seen4/19/21-Invoice Received 4/25/2021- Grading/Quality Control (Still Here as of 6/9/2021) I do not have any cards that would require thicker slabs and on 6/7 they said cards are still being encapsulated. UPDATE! Card Grades have been posted (Only looked at first card) and just got shipping notification! they're coming home! C. Yeager 1 Link to comment Share on other sites More sharing options...
C. Yeager Posted June 11, 2021 Report Share Posted June 11, 2021 2 hours ago, Toneament said: UPDATE! Card Grades have been posted (Only looked at first card) and just got shipping notification! they're coming home! Congrats! Post a picture of the Received Date and Due Date stickers on the side of the bulk order box when you get it. 👍 Toneament 1 Link to comment Share on other sites More sharing options...
dmanndel Posted June 11, 2021 Report Share Posted June 11, 2021 50 card bulk sub Entered as received - 3/12 Invoice paid - 4/15, in "Grading / Quality Control" ever since E-mailed them today. They responded right away and told me that my cards were graded and they were in queue to be shipped. We'll see... C. Yeager 1 Link to comment Share on other sites More sharing options...
Phillips10 Posted June 16, 2021 Report Share Posted June 16, 2021 They don't care Link to comment Share on other sites More sharing options...
