Steven Dunhill Posted June 4, 2021 Report Share Posted June 4, 2021 Hi Guys just got this email from them so thought I would share: Dear Valued Customer: CSG has completed part of your submission and will be shipping these completed cards back to you. The remaining cards will be completed and returned to you when the CSG Thick Holder is ready. CSG will cover the cost of the second shipment for the remaining cards. The CSG Thick Holder is expected to be ready within the next two months. We apologize for the delay. ItismeH 1 Link to comment Share on other sites More sharing options...
nesio213 Posted June 4, 2021 Report Share Posted June 4, 2021 I really hope I get this email. I’m in the same boat as you. When was your sub received and what service did you use ? Link to comment Share on other sites More sharing options...
Steven Dunhill Posted June 4, 2021 Author Report Share Posted June 4, 2021 Economy. March 18th The bit I am yet to understand is I sent in cards from 2017 to 2021 and all were upper deck rookie cards for hockey. I just can’t see how they were different thicknesses! But I’ll take getting some of them back at least. C. Yeager 1 Link to comment Share on other sites More sharing options...
Ddunn1010 Posted June 4, 2021 Report Share Posted June 4, 2021 I specifically asked for this to happen back in April and even said I was willing to pay for both shipments and they turned me down Link to comment Share on other sites More sharing options...
Steven Dunhill Posted June 4, 2021 Author Report Share Posted June 4, 2021 Yeah I saw that. They clearly see the logic in not annoying most of their customer base Link to comment Share on other sites More sharing options...
CollectorBB Posted June 5, 2021 Report Share Posted June 5, 2021 I'll take this ... I can't imagine too many of my slabs needing to be thick (I sent nothing unusual) but was told on my first bulk I was in the waiting boat as well. Partially graded and more later is fine by me. C. Yeager 1 Link to comment Share on other sites More sharing options...
John Kilian Posted June 7, 2021 Report Share Posted June 7, 2021 I was told by CSG that the larger holders were expected in the next week or two. Link to comment Share on other sites More sharing options...
Steven Dunhill Posted June 7, 2021 Author Report Share Posted June 7, 2021 5 minutes ago, John Kilian said: I was told by CSG that the larger holders were expected in the next week or two. Well that doesn’t go with my email. Either way we are waiting. I was told end of May on the phone a few weeks ago... Link to comment Share on other sites More sharing options...
Lucio Barbarino Posted June 7, 2021 Report Share Posted June 7, 2021 15 hours ago, John Kilian said: I was told by CSG that the larger holders were expected in the next week or two. That's what they told me over a month ago. C. Yeager 1 Link to comment Share on other sites More sharing options...
Ddunn1010 Posted June 7, 2021 Report Share Posted June 7, 2021 16 hours ago, John Kilian said: I was told by CSG that the larger holders were expected in the next week or two. First it was April, then the last week of April, then it became the last week of May, and recently it’s been “coming soon” and in the “coming weeks” but the truth is, they don’t know and are just speculating… Link to comment Share on other sites More sharing options...
CollectorBB Posted June 7, 2021 Report Share Posted June 7, 2021 On 6/4/2021 at 4:35 PM, Steven Dunhill said: Hi Guys just got this email from them so thought I would share: Dear Valued Customer: CSG has completed part of your submission and will be shipping these completed cards back to you. The remaining cards will be completed and returned to you when the CSG Thick Holder is ready. CSG will cover the cost of the second shipment for the remaining cards. The CSG Thick Holder is expected to be ready within the next two months. We apologize for the delay. I got this one ... I'll take a partial delivery for sure. How soon it shows? I have no idea ... Link to comment Share on other sites More sharing options...
Steven Dunhill Posted June 7, 2021 Author Report Share Posted June 7, 2021 1 minute ago, ChrisOlds said: I got this one ... I'll take a partial delivery for sure. How soon it shows? I have no idea ... yeah I was thinking the same. It made it sound like they would post them like the next day but they must have sent this to a fair few people so I am still thinking it’ll be a few weeks... that’s ok. Glad they have done the right thing Link to comment Share on other sites More sharing options...
caff Posted June 7, 2021 Report Share Posted June 7, 2021 My assumption is they, along with the rest of the world, are awaiting delivery from China. Things are so backed up that people are having to "bid" on containers and it is ridiculous. This is the only benefit of the doubt I can give them. C. Yeager 1 Link to comment Share on other sites More sharing options...
Steven Dunhill Posted June 7, 2021 Author Report Share Posted June 7, 2021 3 minutes ago, caff said: My assumption is they, along with the rest of the world, are awaiting delivery from China. Things are so backed up that people are having to "bid" on containers and it is ridiculous. This is the only benefit of the doubt I can give them. Correct. I have a friend in supply chain and this is literally what’s happening! Link to comment Share on other sites More sharing options...
Greg Christiansen Posted June 8, 2021 Report Share Posted June 8, 2021 15 hours ago, Steven Dunhill said: Correct. I have a friend in supply chain and this is literally what’s happening! When you say bid on containers do you mean the slabs? Link to comment Share on other sites More sharing options...
Steven Dunhill Posted June 8, 2021 Author Report Share Posted June 8, 2021 17 minutes ago, Greg Christiansen said: When you say bid on containers do you mean the slabs? No mate. The containers are the massive metal boxes that move across the world on the ships. People are bidding on space in them to get what they need from China! Link to comment Share on other sites More sharing options...
Eric Hummer Jr Posted June 8, 2021 Report Share Posted June 8, 2021 Steven is correct and my assumption is pieces of plastic to hold pieces of cardboard don't get high priority... Link to comment Share on other sites More sharing options...
yanksexpos Posted June 8, 2021 Report Share Posted June 8, 2021 6 hours ago, Eric Hummer Jr said: Steven is correct and my assumption is pieces of plastic to hold pieces of cardboard don't get high priority... This gave me a chuckle.... we all need a little perspective! Link to comment Share on other sites More sharing options...
Ddunn1010 Posted June 9, 2021 Report Share Posted June 9, 2021 On 6/4/2021 at 3:35 PM, Steven Dunhill said: Hi Guys just got this email from them so thought I would share: Dear Valued Customer: CSG has completed part of your submission and will be shipping these completed cards back to you. The remaining cards will be completed and returned to you when the CSG Thick Holder is ready. CSG will cover the cost of the second shipment for the remaining cards. The CSG Thick Holder is expected to be ready within the next two months. We apologize for the delay. Have they actually shipped anything to you yet?? Link to comment Share on other sites More sharing options...
Steven Dunhill Posted June 9, 2021 Author Report Share Posted June 9, 2021 49 minutes ago, Ddunn1010 said: Have they actually shipped anything to you yet?? Not yet Link to comment Share on other sites More sharing options...
John Kilian Posted June 12, 2021 Report Share Posted June 12, 2021 At long last I got a shipping tracking info for my order that has been delayed apparently because CSG is waiting on thicker slabs. Link to comment Share on other sites More sharing options...
SGTHOFFMANN Posted June 12, 2021 Report Share Posted June 12, 2021 46 minutes ago, John Kilian said: At long last I got a shipping tracking info for my order that has been delayed apparently because CSG is waiting on thicker slabs. Hi John What kind of submission did you have? When did they receive it? Thanks Bud Link to comment Share on other sites More sharing options...
jsrva Posted June 14, 2021 Report Share Posted June 14, 2021 On 6/4/2021 at 4:35 PM, Steven Dunhill said: Hi Guys just got this email from them so thought I would share: Dear Valued Customer: CSG has completed part of your submission and will be shipping these completed cards back to you. The remaining cards will be completed and returned to you when the CSG Thick Holder is ready. CSG will cover the cost of the second shipment for the remaining cards. The CSG Thick Holder is expected to be ready within the next two months. We apologize for the delay. I received that email today. Which is odd because the only submission I have at Grading Stage right now doesn't have any thick cards. Link to comment Share on other sites More sharing options...
Steven Dunhill Posted June 14, 2021 Author Report Share Posted June 14, 2021 1 hour ago, jsrva said: I received that email today. Which is odd because the only submission I have at Grading Stage right now doesn't have any thick cards. Neither did mine in my opinion but they claimed it did... Link to comment Share on other sites More sharing options...
CollectorBB Posted June 14, 2021 Report Share Posted June 14, 2021 I've moved to "In Process/Partial Ship" status on my bulk order ... no grade updates yet though. (Also not sure where that new stage falls into steps.) Link to comment Share on other sites More sharing options...
