Turn around time?
0

4 posts in this topic

  • Administrator
On 5/1/2021 at 12:26 PM, Mbin2121 said:

Now that my submission has been received. Will it be considered a 15 day express since those were the terms when I sent. Or will it be 30 days, since that is what CSG turnaround time is now?

The turnaround times are estimated on tier. Since it is in processes, you shouldn't see a difference in turnaround time. You can contact CSG customer service about your order by calling 888-274-4723 (toll free) or 941-361-1950, or email service@csgcards.com.

Link to comment
Share on other sites

On 5/14/2021 at 3:04 PM, NicholePer said:

The turnaround times are estimated on tier. Since it is in processes, you shouldn't see a difference in turnaround time. You can contact CSG customer service about your order by calling 888-274-4723 (toll free) or 941-361-1950, or email service@csgcards.com.

it seems to be the default answer to everything here.  contact customer service or e-mail which you may or may not get replied to in a weeks time.  usually customer services answer is i don't know why it does not show that on your submission, (online account) when we show this.  example: your order is in the slabbing process but your online account shows scheduled for grading or your cards have been in the grading process for 9 days now yet it only shows as received.  it should  not be difficult to update things on an order, no less what they see and what you see is so far different.  unless its just a bunch of tell them what they want to hear thing.

Link to comment
Share on other sites

5 hours ago, choller said:

it seems to be the default answer to everything here.  contact customer service or e-mail which you may or may not get replied to in a weeks time.  usually customer services answer is i don't know why it does not show that on your submission, (online account) when we show this.  example: your order is in the slabbing process but your online account shows scheduled for grading or your cards have been in the grading process for 9 days now yet it only shows as received.  it should  not be difficult to update things on an order, no less what they see and what you see is so far different.  unless its just a bunch of tell them what they want to hear thing.

Sorry i never left update. Things were weird at first but my submission was received on 4/29 and i had cards back in my hands on 5/09. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
0