Anyone else waiting on Cards to be input from 3/24/2021
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I agree, we are all in the same boat and the turn-around times are completely unrealistic now with PSA and BGS not taking submissions.  I have four orders currently sitting at CSG.  One just moved to "Grading/Quality Control" yesterday, one still sitting in "Scheduled for Grading", and two higher-tiered submissions that haven't been checked in yet after a month and a half (tracking # confirmation states it's sitting safely at the facility).  Last Monday was the due date on my first two orders based on the turn around time posted at the time it was delivered.  It's frustrating that we have to wait but I currently have a large order (my last) sitting at PSA that's been there since last year.

My cards are safe and I know I will get them back, just not as quickly as I want them.  We are still dealing with one of the most reputable authentication companies out there when you consider CGC has been in business for over 20 years.

I'm not trying to minimize everyone's frustration but it's completely out of our control.  Our cards are safe and we will be happy once we get them back. 

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8 hours ago, jwhauser said:

I agree, we are all in the same boat and the turn-around times are completely unrealistic now with PSA and BGS not taking submissions.  I have four orders currently sitting at CSG.  One just moved to "Grading/Quality Control" yesterday, one still sitting in "Scheduled for Grading", and two higher-tiered submissions that haven't been checked in yet after a month and a half (tracking # confirmation states it's sitting safely at the facility).  Last Monday was the due date on my first two orders based on the turn around time posted at the time it was delivered.  It's frustrating that we have to wait but I currently have a large order (my last) sitting at PSA that's been there since last year.

My cards are safe and I know I will get them back, just not as quickly as I want them.  We are still dealing with one of the most reputable authentication companies out there when you consider CGC has been in business for over 20 years.

I'm not trying to minimize everyone's frustration but it's completely out of our control.  Our cards are safe and we will be happy once we get them back. 

I completely agree. I now find it comical that all the people posting on here thinking they're the only ones who submitted cards. They act like they submitted their cards yesterday and expect them back tomorrow. I feel CSG should start giving out complementary pacifiers to these people who act like babies.

People need to realize the state of the hobby right now. Every grading company received a massive amount of shipments and have so few people working. No one could've prepared for that.  Even companies that have been around for decades like PSA, Beckett and SGC weren't ready.

I'm also tired of people complaining about the shortage of slabs. Supplies are hard to get now too. Send an order to BCW and get back up with me about how long it takes for you to get your order. 

In short, these crybabies need to grow up. If you don't like how long everything is taking, then start your own grading company.

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2 minutes ago, Garza Collection said:

My cards were delivered 3-22 and shows they are there by way of tracking number and not yet entered into their system but they are opening packages delivered 4-6?!?!? Super confused. 

its called the bait n switch 

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35 minutes ago, Philip Golden said:

Mine just shipped today (June 16th). Looks like they didn't grade one of the 4 and they KILLED me on 2 of the 3. Putting it mildly, not going to be returning as a customer. 

So you got worse grades than you expected.... so you want to use a grader with lower standards?  OK. but you should realize that between you and CSG, one party is more unbiased than the other.

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2 hours ago, RKgant said:

So you got worse grades than you expected.... so you want to use a grader with lower standards?  OK. but you should realize that between you and CSG, one party is more unbiased than the other.

I think that CSG will eventually prove to be the best grading company. They are tough but they are fair.

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3 hours ago, Philip Golden said:

Mine just shipped today (June 16th). Looks like they didn't grade one of the 4 and they KILLED me on 2 of the 3. Putting it mildly, not going to be returning as a customer. 

Give this man a complimentary pacifier!!!!!!

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On 4/30/2021 at 11:22 AM, Stormysweather said:

Economy shipment arrived 03/26 entered into system today, 04/30

Went into scheduled for Grading 5/11,   Grading/Quality 5/24,  Finalized/Shipped to me tonight 6/16.    I don't know if we count shipping days to final delivery, but for economy order I'm on business day 57.

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1 minute ago, Stormysweather said:

Went into scheduled for Grading 5/11,   Grading/Quality 5/24,  Finalized/Shipped to me tonight 6/16.    I don't know if we count shipping days to final delivery, but for economy order I'm on business day 57.

4 Cale Makar YG  1@7.5(!),  1@9.0,  2 @ 9.5   Edges were the toughest grades on all

1 Cale Makar YG Canvas 10.0  - Edge 9.5

 

With the exception of the 7.5 (but based on their picture I see what they saw) I'll take the two gem mints and one canvas pristine.  

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7 minutes ago, Stormysweather said:

4 Cale Makar YG  1@7.5(!),  1@9.0,  2 @ 9.5   Edges were the toughest grades on all

1 Cale Makar YG Canvas 10.0  - Edge 9.5

 

With the exception of the 7.5 (but based on their picture I see what they saw) I'll take the two gem mints and one canvas pristine.  

Very nice! Grats on the 10, sick card! I got 9.5 on my LaFreniere YG was very happy.

Edited by MountainG
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On 6/14/2021 at 12:41 PM, Yeahiwasder4dat said:

SGC got theirs under control, Beckett and PSA said they couldn't deal with it at stopped subs to try to get through the backlog. CSG and CGC are just getting longer and longer, with no drastic action to control turnaround on their end. It took them a month to get through a week's worth of deliveries. Instead of capping subs, jacking the price way up they increased by a tiny margin, probably so they could make more without deterring subs. They've shown time and time again through lack of communication that they don't give two f*cks about the customers.

I've been calling CS asking for my sub to be sent back, considering they haven't opened it in two calendar months.They won't even send back unopened orders, when it finally comes time for it to be opened. There's absolutely no reason that shouldn't be possible other than they can force you to continue the process and bill you even though it's not even remotely close to the estimate. It took 50 business days to open a package when turnaround was 25 when sent. 30? 40 to complete? Sure. 50 f*cking days just to get to the order and not think there might be a problem?

Management is a joke at this place. Yeah, we all get the hobby is up, look at the turnaround thread on CGC forum. The second or third comment is a dude that asked one of the Admins what they were going to do to deal with PSA shutting down the day after that announcement. The response was something to the effect of "We don't care what they do, we focus on improving our system". So you're telling me every customer with two brain cells could figure out things were about to go fubar but the people paid to figure it out as their job couldn't?  I can't fathom a world in which the man can be that dumb so the political answer was to answer the question without actually answering the question. I don't think they're insufficiently_thoughtful_persons. So it boils down to trying to do what's right for customers vs $$$$ and they chose the $. They came into this game far far after PSA and Beckett were already brought to their knees. At every turn they've mess on the consumer to get more money. Think people are completely justified in complaining about this mess show when 90% of it could've been avoided.

Totally agree. They know what to do to make it right and refuse to do it. Don’t think I’ll be a return customer either. Now does that make us babies or do we just not like being bent over by these grading companies? 

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On 6/16/2021 at 10:43 PM, Warner85 said:

Totally agree. They know what to do to make it right and refuse to do it. Don’t think I’ll be a return customer either. Now does that make us babies or do we just not like being bent over by these grading companies? 

Ears must have been burning, finally some movement. Arrived at facility 4/7, received officially 6/17.

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1 hour ago, Warner85 said:

Ears must have been burning, finally some movement. Arrived at facility 4/7, received officially 6/17.

Wow. So the time it takes an order to just get marked as received is 70+ days now. ...expecting "current turnaround" times to increase again any day now. CGC's bulk turnaround is currently at 228 days. I'd have to imagine CSG's will be the same.

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28 minutes ago, Charles Yeager said:

Wow. So the time it takes an order to just get marked as received is 70+ days now. ...expecting "current turnaround" times to increase again any day now. CGC's bulk turnaround is currently at 228 days. I'd have to imagine CSG's will be the same.

Worst part is, they seem to have no intention of doing anything to solve it.

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On 6/10/2021 at 12:32 PM, ne1seenmykeys said:

lmao what an ignorant comment. If you knew anything about shipping and the USPS tracking system you'd know this is a tracking issue and nothing to do with CSG. 

Some of these posts in this thread are just pathetic in their understanding of how the real world works. 

Hey stupid- I only have done about 20000 sales. I asked them it was an error on their end. Typicall "know it all" internet jackoff who really knows nothing.  In the real world,  you don't come out of your mom's basement, and you certainly don't talk to people like this. You would have summer teeth. See ya jackoff, I am blocking your stupidity. 

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