Adding Cards to an order before shipping
1 1

5 posts in this topic

8 hours ago, JBay1981 said:

When packing my shipment in order of the packing list, I noticed 3 of the cards I entered did not go through. How can I add these cards into my order, that is already confirmed, before I ship them to CSG?

You need to input them all again and make a new order. Orders made mean nothing unless received. There is no way, or need, to cancel the first one.

-Matt

Link to comment
Share on other sites

That's pretty crappy when the information was definitely input into your system. Now I'd have to go through and input all 69 cards again. If an order means nothing until received, why not make a way to edit the order especially when the system CSG uses malfunctions? I'll forego sending the additional 3 cards in on this bulk submission as I do not have time to input all of my cards again. Thanks for the reply and I hope this type of glitch is fixed in the future. I'll be sure to double check my cart before confirming in the future.  

Link to comment
Share on other sites

On 4/5/2021 at 6:33 AM, JBay1981 said:

That's pretty crappy when the information was definitely input into your system. Now I'd have to go through and input all 69 cards again. If an order means nothing until received, why not make a way to edit the order especially when the system CSG uses malfunctions? I'll forego sending the additional 3 cards in on this bulk submission as I do not have time to input all of my cards again. Thanks for the reply and I hope this type of glitch is fixed in the future. I'll be sure to double check my cart before confirming in the future.  

I don't work there my man. Just a user like you.

-Matt

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
1 1