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Payment issues
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3 posts in this topic

  • Administrator

Hello! We are so sorry to hear that you are having issues with the online form. Are you trying to pay with Discover card? At this time, we cannot accept Discover as a form of payment. If not, can you please provide us with a screen shot of the error message that you are getting? This may be easier if you send us an email at service@csgcards.com. Thank you. 

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On 2/19/2023 at 12:37 PM, Robzielke said:

Cannot get the payment to take when trying a new submission. Keeps saying declined. (Tried 3 cards)

anybody else showing this?

Try logging out and logging back in. There might be some loop that is causing the decline.

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