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CSG Population Report (Cards not Added)
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36 posts in this topic

@CGCRyan See my post above this. Looking to get this clarified

Since my slab doesnt mention anything about auto. 

https://www.csgcards.com/certlookup/1003567020/

There is 3 total grades of this card. Wondering if the other 2 are the non-auto version.  There is an exact version of this card that is not an auto and likely thats what the POP report for this card is showing.

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On 4/12/2022 at 2:52 PM, becker800 said:

@CGCRyan See my post above this. Looking to get this clarified

Since my slab doesnt mention anything about auto. 

https://www.csgcards.com/certlookup/1003567020/

There is 3 total grades of this card. Wondering if the other 2 are the non-auto version.  There is an exact version of this card that is not an auto and likely thats what the POP report for this card is showing.

Good Afternoon @becker800,

After looking up the 1992 Classic Four Sport Kareem Abdul-Jabbar/Shaquille O'Neal cards, we have graded 3 (Two regular non-auto and one auto card).  The Population Report is putting them together, most likely because your card label did not denote the autograph. This should qualify for a free correction under our Mechanical Error service.

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I have several cards that came back from grading and they were not added to the population report.  Can they be added please?  Numbers listed below:

1401002526004 - Dominik Hasek 

1401002525001 - Richard Smehlik

1401002526001 - Rasmus Dahlin 

1401002526003 - Jim Kelly

1401002526002 - Owen Power

 

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Also, is there any better way to get a card added to the pop report or are we still to just list them here?  Seems to me that a card should be automatically added to the pop report after it's graded ??  Otherwise it's not a true pop report if there's unreported cards out there?  I'm confused

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On 6/14/2023 at 1:32 PM, DaveBray said:

I have several cards that came back from grading and they were not added to the population report.  Can they be added please?  Numbers listed below:

1401002526004 - Dominik Hasek 

1401002525001 - Richard Smehlik

1401002526001 - Rasmus Dahlin 

1401002526003 - Jim Kelly

1401002526002 - Owen Power

 

Thank you for bringing this to our attention. I have reported this issue and our IT team is looking into why your cards were not automatically added. I will let you know when I get an update. 

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On 6/14/2023 at 1:32 PM, DaveBray said:

I have several cards that came back from grading and they were not added to the population report.  Can they be added please?  Numbers listed below:

1401002526004 - Dominik Hasek 

1401002525001 - Richard Smehlik

1401002526001 - Rasmus Dahlin 

1401002526003 - Jim Kelly

1401002526002 - Owen Power

 

Your cards have been added to the CSG Population Report. I checked them all, but I don't see a differentiation made for the Owen Power Clear Cut, so I put in another ticket with our IT to have that corrected. I apologize for the issues and delay with this.

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The Owen Power card has still not been corrected and is still being listed in my registry as "item unknown" 2 weeks after your post.  

Also, I saw the Dominik Hasek card listed in the pop report after you sent this post but when I go there today to look it up it has disappeared.  

I'm really getting tired of this 

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I've spoken to support from CSG since this message and they claim that it takes a while for newly graded cards to be entered into the pop report.  That seems disturbing to me, especially being that your comment suggests that the expectation is that they should be automatically added. 

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On 3/23/2022 at 6:00 AM, becker800 said:

Got a question on this one.

1003567020

 

Im thinking the POP report for this card is displaying the NON-AUTO version of this card as nowhere on the slab or POP report does it mention auto.
Can you verify the other 2 that are showing on the POP report are in fact the auto version?

Would this have to be sent back to CSG for the change if its in fact wrong?
 

kareemshaq.jpg

I’m surprised CSG authenticated that at all. Weren’t Classic “auto” cards from that era notorious for being backdoored without signatures, then forgers added the signs later? That’s why PSA made the policy of requiring all autos before a certain year go through PSADNA.

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On 7/7/2023 at 9:18 AM, DaveBray said:

I've spoken to support from CSG since this message and they claim that it takes a while for newly graded cards to be entered into the pop report.  That seems disturbing to me, especially being that your comment suggests that the expectation is that they should be automatically added. 

This must be new cuz all my old submissions were uploaded immediately photos/pop. Of course that was before this ‘new system’. Now my ME return from 4/26 which i have had back in my possession for 2 months are still not showing updated pop or pics uploaded. It feels like they dont even care about their QA at this point. Just the fancy new label merger.

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I received a re-holder order back on Monday, but the order still shows as Quality Control / Finalized status.  The cards are not in the pop report and the certification numbers can't be verified. 

Basketball 1996 Topps 138 Kobe Bryant (Cert #1010775003)
Golf 2001 Upper Deck 1 Tiger Woods (Cert #1004091005)
Golf 2001 Upper Deck 1 Tiger Woods (Cert #1004091006)
Basketball 0000001992 Topps 362 Shaquille O'Neal (Cert #1001763005)
Basketball 2007 SP Rookie Edition 61 Kevin Durant (Cert #1005233008)
Baseball 1994 Upper Deck Fun Pack 170 Michael Jordan (Cert #1017371094)
Baseball 2014 Bowman Prospects BP109 Mookie Betts (Cert #1017573018)
Baseball 2008 Topps Allen & Ginter 72 Clayton Kershaw (Cert #1004809001)
Football 2011 Topps 350 Julio Jones (Cert #1008874066)
Basketball 1996 Collector's Choice 278 Ray Allen (Cert #1000747029)
 

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On 8/25/2023 at 6:44 PM, finitefinds said:

I received a re-holder order back on Monday, but the order still shows as Quality Control / Finalized status.  The cards are not in the pop report and the certification numbers can't be verified. 

Basketball 1996 Topps 138 Kobe Bryant (Cert #1010775003)
Golf 2001 Upper Deck 1 Tiger Woods (Cert #1004091005)
Golf 2001 Upper Deck 1 Tiger Woods (Cert #1004091006)
Basketball 0000001992 Topps 362 Shaquille O'Neal (Cert #1001763005)
Basketball 2007 SP Rookie Edition 61 Kevin Durant (Cert #1005233008)
Baseball 1994 Upper Deck Fun Pack 170 Michael Jordan (Cert #1017371094)
Baseball 2014 Bowman Prospects BP109 Mookie Betts (Cert #1017573018)
Baseball 2008 Topps Allen & Ginter 72 Clayton Kershaw (Cert #1004809001)
Football 2011 Topps 350 Julio Jones (Cert #1008874066)
Basketball 1996 Collector's Choice 278 Ray Allen (Cert #1000747029)
 

After an email to customer service the order is now in shipped status and the certification numbers can be verified.  The cards are still not included in the pop report.  The cards are all Pristine 10, but show 0 Pristine 10s in the report.

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On 8/25/2023 at 7:44 PM, finitefinds said:

I received a re-holder order back on Monday, but the order still shows as Quality Control / Finalized status.  The cards are not in the pop report and the certification numbers can't be verified. 

Basketball 1996 Topps 138 Kobe Bryant (Cert #1010775003)
Golf 2001 Upper Deck 1 Tiger Woods (Cert #1004091005)
Golf 2001 Upper Deck 1 Tiger Woods (Cert #1004091006)
Basketball 0000001992 Topps 362 Shaquille O'Neal (Cert #1001763005)
Basketball 2007 SP Rookie Edition 61 Kevin Durant (Cert #1005233008)
Baseball 1994 Upper Deck Fun Pack 170 Michael Jordan (Cert #1017371094)
Baseball 2014 Bowman Prospects BP109 Mookie Betts (Cert #1017573018)
Baseball 2008 Topps Allen & Ginter 72 Clayton Kershaw (Cert #1004809001)
Football 2011 Topps 350 Julio Jones (Cert #1008874066)
Basketball 1996 Collector's Choice 278 Ray Allen (Cert #1000747029)
 

I have sent your certification numbers to our CGC Population Report team to look into. Our web team is aware of the issues with our new internal system and the pop report and is working to resolve them. I will share any updates as I get them from the web team. We appreciate your patience and apologize for the inconvenience.

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CGC's pop report has been a mess ever since the switchover to the new labels.

Many Marvel cards can't be found in it at all. It's very frustrating.

The following cert numbers are not in the pop. @CGCRyan could you check on these please?

1401005577001
1401005577002
1401005577003
1401005577004
1401005577005
1401005577006
1401005577007
1401005577008
1401005577009
1401005577010
1401005577011
1401005577012
1401005577013
1401005577014
1401005577015
1401005577016
1401005577017
1401005577018
1401005577019
1401005577020

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On 10/9/2023 at 6:30 PM, RoLaren said:

CGC's pop report has been a mess ever since the switchover to the new labels.

Many Marvel cards can't be found in it at all. It's very frustrating.

The following cert numbers are not in the pop. @CGCRyan could you check on these please?

1401005577001
1401005577002
1401005577003
1401005577004
1401005577005
1401005577006
1401005577007
1401005577008
1401005577009
1401005577010
1401005577011
1401005577012
1401005577013
1401005577014
1401005577015
1401005577016
1401005577017
1401005577018
1401005577019
1401005577020

Since these were all ReHolders, you would need to search by the original certification number since ReHolders are not given new certification numbers. The above numbers are just placeholders for the submission.

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