MattM CS

Hello, Until the submission has been shipped in our system, we can update the address for your submission. To do this, please send us an email with the submission numbers you would like to update and the new shipping address. We can also have these shipped to FedEx offices to be held for your pick up if that is easier but we do need the requests in written documentation via our support email. Thanks for checking! Submissions@cgccomics.com

Hello! Currently, the maximum dimensions we accept for items such as this is through our Magazine tier with the dimensions being 11-1/2" tall x 8-7/8" wide x 1/2" thick. Because this is larger than these dimensions we would not be able to encapsulate this program, unfortunately. I am sorry for the inconvenience.

@AnkurJ Sorry about that! I just contacted the rep who assisted you with this to make them aware. Thanks for letting me know!

@Vince G Yes sir!

@GrandmasWookies, This is fine however it is not how we recommend to ship games to us for grading. Please be sure to review our submission instructions HERE. Also, please note, these acrylic cases are NOT returned after being sent in. Regards,

@JediTron@Shockmaster, We do intend to have a pop report available to the public but this has not yet been released. We do not have a public timeline on when this will be made available, however. Thanks for your patience! Rest assured this is coming!

Hello @Vince G, The Unlimited Value Tier has a pricing breakdown of 4% of Fair Market Value with a $100 minimum per book. Because the declared value you listed is above the value for the High-Value tier, these would need to be submitted through the Unlimited value service. If you have any other questions, please let us know.

Hello @dbcn, Thank you for contacting us. At this time we cannot yet offer more insight into what exactly this CGC/JSA certification service will entail. That said, we will be announcing more information regarding this VERY soon. Be on the lookout for this information coming soon in our news articles. Thanks for your patience. Until then, we can not answer questions about this service. I am sorry for the inconvenience.

Hello, Great question! Yes these can all be included in the same package to us. That said, different tiers will be returned to you separately per the shipping quoted on the packing slip. Thanks for checking!

Hello, Thank you for contacting us. Signings by multiple artists for the same book are typically only possible when those artists are doing multi-signing at the same time. We cannot hold a book or submit it for another signing. Getting one book signed by multiple artists that are not signing together requires the book to be resubmitted after completion by each talent and a new submission form issued for the next. However, there may not be adequate time in between signings for this to be possible. I am sorry for the inconvenience this may cause.

Hello @AnkurJ, Rest assured this will not be an issue. FedEx updates these weights when they receive the package and bills our account directly for the package. This will not affect your prepaid shipping fee. Thanks for checking!

Hello, Currently, we do not have a contract for custom labels with Fortnite as we do with Marvel and our artists. That said, if enough customers contact us about these labels, and the desire for these, we may be able to offer them in the future. Thanks for checking!

Hello @Giants1966, Currently, CGC does not have a public census for posters. This may be something we release in the future but do not have a timeline for when this will be made available. I am sorry for the inconvenience this may cause.

Hello @richard8158, Great question! We would need this in-house to review. However, the label color would either be ALL gold or ALL purple as we do not carry a half-and-half label for those colors. I am sorry for the inconvenience. Thanks for checking!

Hello @Dave616, I am sorry for the delay in getting back to you regarding this submission. There is no set timeline a submission will stay at one status or another. That said, as a reminder, the posted turnaround times are estimates only based on what orders are taking to be processed at that time. It looks like this order has now shipped. As we do not post tracking numbers on our forums pages, please review your submission tracking page for this tracking info. Thank you for your patience.