stevegos

Thanks for the info. That raises my concerns even more because my order isn't showing up in there system at all even though it was delivered on May 5th. I'm not having much luck getting any real answers from Customer Service about where my first submission is.

The email I received yesterday said that the second submission was entered into the queue for grading on June 18. It showed that they had picked it up from their mailbox somewhere around June 7-8. But that is just from their entering the full tracking number that I still managed to have (because it was buried under some other papers on my dresser). The second order is a Bulk order. When I go to My Submissions, nothing shows up for either order.

My submission was received the first week of May and it is still not showing up in the system. For the last week I have been emailing Customer Service and yesterday I even talked to someone on the phone. Once my submission was shown to have been received, I threw away my USPS tracking number because I didn't think I would need it anymore. All of the individuals that I have been in contact with want the tracking number. I have provided a partial tracking number because I sent a second submission from the same post office and it was received in June and shows up in the system. I'm nearly at my wits' end because my first, and seemingly lost, submission contained my 6 most valuable cards. There were at the Standard grading level. Any suggestions?