Funny you posted this. I submitted 19 cards for a “reholder” back on 4/19. Suppose to take 15 working days, which I realize is just an estimate. After 25 days, I sent an email which they replied “we’ve received your request and we’ll get back to you ASAP”. That never happened, so I called them today and they’re suppose to “get back to me” tomorrow. Definitely getting the run-around. I’m getting a little nervous because I submitted some very high-value cards to get the new CSG label which I thought was pretty sharp and pretty excited about. I guess we’ll see what happens but I hope they didn’t damage them or worse…lost them??? Is that even possible? Consider me concerned😕 Fingers crossed🤞