Brandon Melnick

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  1. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  2. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  3. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  4. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  5. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  6. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  7. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  8. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  9. DO NOT USE CSG!!! USE SGC IF YOUD LIKE THEM BACK BEFORE THE SECOND COMING!!!
  10. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  11. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  12. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  13. These people are the definition of "Bad at what we do" It's the new American way. Being horrible at what you do. CSG ARE THE POSTERBOYS. They have been completely unable to manage incoming submissions. And deliver anything close to what they sold us. I sent CSG 16 different submissions in April and May. These submissions were mostly bulk value submissions at $8 per card with a 60 business day "estimated" turnaround time. However 3 were Standard submissions at $25 per card and had an "estimated" turnaround time of 30 days. Fast forward 70 business days... I have yet to have a single submission graded by these incompetent A holes. They refuse to acknowledge that they messed up and furthermore refuse to take responsibility and act accordingly. EACH OF MY 16 SUBMISSIONS IS NOW AT LEAST 20 DAYS OVER THEIR OWN ESTIMATED TURNAROUND TIME. My 3 Standard submissions are all over DOUBLE their estimated turnaround times and 2 of the 3 have not even been entered into their system. This tells me its only going to get closer to a 3x or 4x turnaround time multiplier for those! So I'm looking at a minimum 75 business day turnaround time for submissions I'm forced to pay $25 a card on and that was sold to me as a 30 day turnaround time. Today, sick of being taken advantage of and hearing excuses from them about how horrible they are at what they do, I called customer service and ensured I spoke to supervisor. I explained how 2-4x multipliers on 30 day submissions is not acceptable and I felt like they should only charge me the bulk value pricing that they actually are delivering. I was told that this is what is basically, and just to deal with it and that they would not be offering any credit or cancelations for orders they have already received. It didn't matter that their 30 business day estimate has already turned in to 75 days and I'm looking at over 100 days for the 2 submissions that haven't even been opened yet... These people are hopelessly incompetent and refuse to do right by their customers. In short, they won't be in business long. I would advise you to stay away from this company as they are: A) Horrible at what they do B) Hopelessly incompetent at running a business C) Have absolutely no problem screwing over their customers D) Have a very short life trajectory as a company so the slabs will be worthless in a couple of years.
  14. Agreed. Super frustrating. I have a submission that has been paid for and is over 40 business days behind the estimated turnaround time already and that is it's status as well.
  15. Yes. But they won't say it. These people have demonstrated absolutely no competence in managing this whole situation. At this point, they're just making stuff up. Maybe we'll get out cards back.... One day. But all their turnaround time talk and talk of receiving and entering dates or the week of is completely fabricated, and inaccurate. We're all in the same boat and there is a huge hole in the bottom of it...