theeddiefastrack

I thought this may be of interest to you guys... First off, I still think the customer service reps are the best part of CSG right now. I spoke with a manager today and she was extremely pleasant, which I appreciate. My cards have been in the dreaded "thicker cases needed" situation for two months or so. Yesterday, I received an email saying a partial shipment was on the way.... I assumed I'd get 30, maybe 40 of my 53 cards back. Instead I'm getting... six. Six cards. For reference, I literally sent in 25 different years/brands/sports... with almost every card coming from the junk wax era (I sent these in for Personal Collection reasons and to assess CSG's grading standards so don't shame me ).... Topps. Fleer. Donruss. Upper Deck. Bowman. Pinnacle. Hoops. Skybox. Pro Set. Score. 14 cards alone were standard base Topps cards from the 87-91 era.... again, they were for me personally because I love them. And I'm getting 6 cards back. To me, this means all bets are off for figuring out which cards need thicker cases and which ones don't. I am also convinced that Quality Checks on the cases weren't done... because I'd love to get Andy Broome and Westin Reeves answer why they joined up with a company and launched it but couldn't even encapsulate the most basic of sports cards in their cases? It simply doesn't add up. To add more frustration, I had sent in a few other boxes (300 cards in total) that have yet to be opened up... and I was told they cannot be sent back. I cannot even pay for the shipping for them to be sent back because I do not want them graded anymore. Because if they can only encapsulate 6 of my 53 cards now, how am I supposed to have faith they can grade 300 more? I love CGC, and was really hoping for more from CSG, but I just don't know where to go from here. No one from the company is getting out and handling our issues, talking about what's happening from a real transparent POV... and yet, every person I've talked to says they are overwhelmed with cards... yet they keep taking orders. Frustrated and giving up. How can you not be able to encapsulate the most basic of cards? Anyone have any more insight? I'm a very patient man but I don't enjoy not being told the truth, and I'm not sure I am being told that right now. Sigh.

Hey there- I was recently gifted this comic and I cannot for the life of me figure out who the third autograph is... I obviously recognize both Fabian Nicieza and Tony Daniel... but does anyone know who the third signature at the bottom is? THANK YOU IN ADVANCE!

Not sure if your orders have the same issue, but I have been told for over a month that "they're graded, but we're waiting on larger slabs for some of the bigger cards"... apparently if cards are even 1mm thicker, they need this larger slab and they are waiting on them... I honestly can't imagine which cards I sent in are thicker (prizm?) but they won't tell me which ones... which is a bummer as I'm holding off on sending more cards as I have no idea what cards are thicker (I've mostly sent in 80's-90's junk wax for my PC).... I was told last week that "they're hoping to get the slabs by the end of May but aren't really sure".... This may be holding up your order, I'd call and check. They've been very friendly with me, which I appreciate.

That being said, don't discount the wealth of lovely people who are rediscovering how much joy comics and cards gave them as a kid... the pandemic provided many of us with that reminder. Sure, some will leave. But I bet many will stay having realized that valuable or not, a Todd McFarlane or Jack Kirby classic makes them smile. And on top of that, I think it's encouraging to see so many younger fans get into the hobby and find excitement in new characters. The comic and card industry is thrilling right now... nothing wrong with that.