jwhauser

I've submitted several orders and received a few label errors. How do I go about re-submitting these cards to get the label corrected? Is there a charge? If this information is provided in the website? If so, please direct me to the correct area. Thanks.

Just to make sure I understand correctly, will you crack it out of the case or do I need to do that before submitting? Thanks in advance.

This happen to me once. It was a Classics ProLine auto of Junior Seau. CSG has a list of a few cards they will not grade and that was one of them. I just didn't pay attention before submitting it.

I think printing plates look awesome with the black flip. The Neil Smith is mine. GBR!

May have spoke too soon. I've checked out a few of the pictures but now the status reverted back to "Grading/Quality Control". I will keep you posted.

Jumped to shipped about 20 minutes after I posted this. My 9.5 or higher rate percentage stayed about the same even with the new grading scale. I pre-screen my cards and don't send anything in that doesn't have a chance to gem (with the exception of a few vintage or rare PC cards). 100 cards submitted, 14=10s and 33=9.5s. No pristine but figured they would be nearly impossible.

I've been very impressed with how quickly my last bulk submission has been moving. Again, very impressed with CSG and their response to customer feedback. Shipped 3/3 Received: 3/21 Grading/Encapsulation/Imaging: 3/28 or 29 Grading/Quality Control: 4/7 Quality Control/Finalized Shipped:

I believe I've read this in a different post. If you have a CSG 10 Perfect with all sub-grades listed as 10's, that would cross over to the new CSG 10 Perfect with the black label. They will then list all sub grades on the back of the flip. Admin-please correct if I'm wrong.

I agree. The changes that occurred were well thought out and intentional. The "green" flips (even though I actually liked them) were too far from the industry norms and people didn't gravitate to them. They changed the label and made the grading system more similar to what the consumers valued. The cases have always been fantastic and I am so glad they didn't get away from something that everyone appreciated. I appreciate the way this company listened to their customers and made changes. The feedback on the new flips and grading system have been very positive on social media. Just a matter of time before CSG makes the top 2 in the grading industry. Well done CSG!

And it's automatic...... if you have the credit there, they will use it first. I didn't have to do anything.

Start here. If you still have question, please ask. These directions are pretty thorough. https://www.csgcards.com/submit/how-to-submit/

You are correct. The only way you had a chance at a perfect score was if you paid for sub grades.

It’s automatic. They will credit it towards your first invoice. Good luck.

Some people think this is the new label color combination. Looks nice but just rumors as of now.

I'm sure like everyone else in here, I look over my cards carefully before submitting. I use a lighted magnifier to make sure I don't miss anything. Unless it's a PC card, vintage, or ultra rare, I won't submit a card that I don't think has a legitimate chance of gem minting. Part of the inspection is checking out the surface. If there is a mark or smudge, I attempt to clean it with a microfiber jewelry cloth just to confirm the surface condition. I couldn't imagine submitting a card with a smudge or expect someone else to "clean" my card when you're submitting the cards for grading. It's part of the pre-grading process for my piece of mind.